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Overview

As our BI & Operations Specialist, you will be the strategic bridge between our financial operations and data-driven decision-making. You’ll manage company financials while serving as the key liaison between our managers, bookkeeper, CPA, and CEO. Beyond traditional financial management, you’ll leverage business intelligence and automations to optimize our operations, define key performance indicators, and provide actionable insights that drive business growth. Your dual expertise in financial management, automation, and data analysis will be essential in helping Geekbears achieve its strategic goals and scale efficiently.

Responsibilities

Business Intelligence & Strategy

  • KPI Definition & Reporting: Define and track key performance indicators (KPIs) including revenue metrics, sales KPIs, conversion rates, and capitalization rate; generate quarterly reports to monitor progress against financial goals
  • Strategic Analysis: Partner with leadership on financial strategy, analyze performance data, identify trends, and provide data-driven recommendations to guide business decisions
  • Workload & Resource Management: Enhance resource management from a data perspective, providing insights to optimize efficiency and identify when new hires are needed based on analysis
  • Accounts Receivable (AR) Strategy: Oversee and refine our AR strategy to ensure team leads have clear visibility into invoice collections and payment timelines
  • Project Profitability Oversight: Implement and monitor structured strategies for project financial success and profitability tracking
  • Automations & Insights: Develop automation solutions using AI tools, APIs, and no-code platforms; create custom reports and ad hoc data-driven analyses to streamline operations and support decision-making

Financial Management

  • Bookkeeping & Reporting: Collaborate with our bookkeeper to maintain accurate records and deliver monthly, quarterly, and annual financial reports (balance sheet, P&L, cash flow) on time
  • Payroll & Compensation: Ensure payroll for all contractors is accurate and processed on schedule; oversee compensation packages, perks, and benefits to support retention and team success
  • Expenses & Budgeting: Track debt, loans, recurring costs, licenses, and payroll changes; proactively flag new expenses and assist with budgets, forecasts, and cash flow management. Oversee our financing strategy.
  • Tax Coordination: Work with our CPA to ensure LLC and member taxes are filed accurately and on time
  • Bonuses & Commissions: Calculate and process bonuses and commissions within one month after each quarter, based on established agreements and terms

Key Performance Indicators (KPIs)

  • Capitalization Rate for Design & Development
  • Account Receivable collection rate

Qualifications

Education & Experience

  • Bachelor’s degree in Finance, Accounting, Business Intelligence, IT, or related field (Master’s degree or CPA preferred)
  • 5+ years of proven experience in financial management, including payroll, financial reporting, and budgeting
  • Demonstrated experience in a Business Intelligence (BI) role with hands-on work creating automations and dashboards
  • Experience working with small and mid-sized businesses, particularly in tech or agency environments, is highly valued

Key Skills & Competencies

  • Strategic & Analytical Thinking: Strong ability to analyze complex data, identify trends, and translate insights into actionable business strategies
  • Financial Expertise: Deep understanding of financial planning, budgeting, reporting, compliance, and tax regulations
  • Business Intelligence: Proficiency in BI tools, automation using APIs (Make, Zapier, or similar), and data visualization platforms
  • AI Tools Proficiency: Solid experience using ChatGPT, Claude, or similar AI tools for automating reports, streamlining manual processes, and enhancing productivity; experience with AI agents is a plus
  • Cross-Functional Collaboration: Ability to work effectively with managers and leadership to achieve business objectives
  • Communication: Excellent verbal and written skills in Spanish and English, capable of presenting complex financial and technical insights to non-financial stakeholders
  • Integrity & Ethics: High ethical standards with focus on accuracy, confidentiality, and transparency in all financial matters
  • Technical Proficiency: Advanced skills in financial software, BI platforms, data analysis tools, and spreadsheet applications (Excel, Google Sheets)
CRM Experience: Experience working with CRMs (Zoho CRM experience is highly encouraged)

Benefits & Perks

  • 100% remote work from anywhere in Mexico
  • Competitive compensation package
  • Performance-based bonuses and commissions
  • Premium medical insurance coverage
  • Hardware and software provided for a comfortable home office setup
  • Flexible schedule—set your own hours
  • Paid parental leave, vacation days, and national holidays
Geekbears is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Overview As our BI & Operations Specialist, you will be the strategic bridge between our financial operations and data-driven decision-making. You’ll manage company financials while serving as...

About Geekbears

At Geekbears, we specialize in web and mobile app development, creating custom digital products for startups and enterprises. Since 2015, we've helped clients like Samsung, Harvard, and Indeed bring their ideas to life. Our end-to-end process covers UX/UI design, development, and maintenance, with a strong focus on transparency and efficiency.

Overview

We're looking for a skilled and proactive Senior Project Manager to join our team and oversee medium to large-scale web and mobile development projects. In this role, you'll lead cross-functional, high-performing engineering teams to deliver key products, ensuring every aspect of the project is executed with efficiency and precision.

About the Role

Project Delivery & Execution

  • Ensure successful delivery of development projects and tasks by adhering to timelines and budgets while maintaining high customer satisfaction (KPI-driven)
  • Oversee our development estimation strategy and technical assessments, ensuring accuracy and a data-driven approach
  • Drive alignment, clarity, and leadership across the development team—delegating effectively and guiding Development Managers and teammates to exceed our capitalized rate and client success goals
  • Continuously optimize and innovate workflows for all development initiatives, adding greater value to our clients
  • Document and streamline processes across our development services to improve efficiency and scalability

Client Success & Business Development

  • Lead our client success strategy for development projects—actively gathering feedback and identifying areas for service improvement
  • Prepare detailed Development and Task Proposals, including budgets and timelines; collaborate with the Sales team to help close new opportunities
  • Proactively identify expansion opportunities within existing accounts and deliver value across both internal and external stakeholders

Leadership & Strategy

  • Coach, guide, and support team members—providing feedback, discipline, and mentorship as needed
  • Uphold and enforce company systems, policies, and processes to maintain quality and consistency across all projects
  • Foster a communicative, dependable work environment to support team retention and professional growth
  • Analyze billable utilization, plan team capacity, and forecast project profitability to maximize operational performance
  • Support financial objectives by forecasting budgets, tracking expenditures, analyzing variances, and recommending corrective actions
  • Contribute to organizational effectiveness by helping implement strategic plans and supporting technology adoption
Note: This job description is not exhaustive. Responsibilities and activities may evolve over time. For any questions or clarification, please reach out to your direct manager.

Key Performance Indicators (KPIs)

  • Development Revenue: Drive revenue growth through successful project delivery
  • Development Capitalized Rate: Maximize team utilization and billable efficiency
  • AR Collection Efficiency: Ensure timely payment collection from clients
  • Project Success: Maintain high client satisfaction and on-time, on-budget delivery

Qualifications

Required

  • 5+ years of experience in web & mobile Project Management with strong knowledge of Agile methodologies and project management best practices
  • Proven experience working with U.S.-based clients or accounts (preferred)
  • Proficient in using project management tools and frameworks
  • Excellent communication skills in English (written and spoken) to collaborate effectively with U.S. clients
  • Strong leadership and delegation skills, with the ability to align cross-functional teams
  • Hands-on experience with Agile development and SCRUM
  • Experience working with AI tools to automate workflows (i.e. ChatGTP, Claude, etc)

Nice to Have

  • PMP certification
  • Previous experience as a Software Engineer
  • Interest in entrepreneurship
  • Bachelor's or Master's degree in IT, Project Management, or a related field

Benefits & Perks

  • 100% remote work from anywhere in Mexico
  • Competitive compensation package
  • Performance-based bonuses and commissions
  • Premium medical insurance coverage
  • Hardware and software provided for a comfortable home office setup
  • Flexible schedule—set your own hours
  • Paid parental leave, vacation days, and national holidays
Geekbears is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.  

About Geekbears At Geekbears, we specialize in web and mobile app development, creating custom digital products for startups and enterprises. Since 2015, we’ve helped clients like Samsung, Harva...

Overview

As our BI & Operations Analyst, you will be the strategic bridge between our financial operations and data-driven decision-making. You'll manage company financials while serving as the key liaison between our managers, bookkeeper, CPA, and CEO. Beyond traditional financial management, you'll leverage business intelligence and automations to optimize our operations, define key performance indicators, and provide actionable insights that drive business growth. Your dual expertise in financial management, automation, and data analysis will be essential in helping Geekbears achieve its strategic goals and scale efficiently.

Responsibilities

Business Intelligence & Strategy

  • KPI Definition & Reporting: Define and track key performance indicators (KPIs) including revenue metrics, sales KPIs, conversion rates, and capitalization rate; generate quarterly reports to monitor progress against financial goals
  • Strategic Analysis: Partner with leadership on financial strategy, analyze performance data, identify trends, and provide data-driven recommendations to guide business decisions
  • Workload & Resource Management: Enhance resource management from a data perspective, providing insights to optimize efficiency and identify when new hires are needed based on analysis
  • Accounts Receivable (AR) Strategy: Oversee and refine our AR strategy to ensure team leads have clear visibility into invoice collections and payment timelines
  • Project Profitability Oversight: Implement and monitor structured strategies for project financial success and profitability tracking
  • Automations & Insights: Develop automation solutions using AI tools, APIs, and no-code platforms; create custom reports and ad hoc data-driven analyses to streamline operations and support decision-making

Financial Management

  • Bookkeeping & Reporting: Collaborate with our bookkeeper to maintain accurate records and deliver monthly, quarterly, and annual financial reports (balance sheet, P&L, cash flow) on time
  • Payroll & Compensation: Ensure payroll for all contractors is accurate and processed on schedule; oversee compensation packages, perks, and benefits to support retention and team success
  • Expenses & Budgeting: Track debt, loans, recurring costs, licenses, and payroll changes; proactively flag new expenses and assist with budgets, forecasts, and cash flow management. Oversee our financing strategy.
  • Tax Coordination: Work with our CPA to ensure LLC and member taxes are filed accurately and on time
  • Bonuses & Commissions: Calculate and process bonuses and commissions within one month after each quarter, based on established agreements and terms

Key Performance Indicators (KPIs)

  • Capitalization Rate for Design & Development
  • Account Receivable collection rate

Qualifications

Education & Experience

  • Bachelor's degree in Finance, Accounting, Business Intelligence, IT, or related field (Master's degree or CPA preferred)
  • 5+ years of proven experience in financial management, including payroll, financial reporting, and budgeting
  • Demonstrated experience in a Business Intelligence (BI) role with hands-on work creating automations and dashboards
  • Experience working with small and mid-sized businesses, particularly in tech or agency environments, is highly valued

Key Skills & Competencies

  • Strategic & Analytical Thinking: Strong ability to analyze complex data, identify trends, and translate insights into actionable business strategies
  • Financial Expertise: Deep understanding of financial planning, budgeting, reporting, compliance, and tax regulations
  • Business Intelligence: Proficiency in BI tools, automation using APIs (Make, Zapier, or similar), and data visualization platforms
  • AI Tools Proficiency: Solid experience using ChatGPT, Claude, or similar AI tools for automating reports, streamlining manual processes, and enhancing productivity; experience with AI agents is a plus
  • Cross-Functional Collaboration: Ability to work effectively with managers and leadership to achieve business objectives
  • Communication: Excellent verbal and written skills in Spanish and English, capable of presenting complex financial and technical insights to non-financial stakeholders
  • Integrity & Ethics: High ethical standards with focus on accuracy, confidentiality, and transparency in all financial matters
  • Technical Proficiency: Advanced skills in financial software, BI platforms, data analysis tools, and spreadsheet applications (Excel, Google Sheets)
CRM Experience: Experience working with CRMs (Zoho CRM experience is highly encouraged)

Benefits & Perks

  • 100% remote work from anywhere in Mexico
  • Competitive compensation package
  • Performance-based bonuses and commissions
  • Premium medical insurance coverage
  • Hardware and software provided for a comfortable home office setup
  • Flexible schedule—set your own hours
  • Paid parental leave, vacation days, and national holidays
Geekbears is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Overview As our BI & Operations Analyst, you will be the strategic bridge between our financial operations and data-driven decision-making. You’ll manage company financials while serving as ...

Overview

We are looking for a  Mobile Application Developer (Flutter) to join our growing development team. This role is ideal for a hands-on engineer with 3–4+ years of experience who enjoys building high-quality mobile applications, leading technical execution, and mentoring others.

In this position, you will play a key role in defining technical direction, delivering scalable mobile solutions, and collaborating closely with product managers, project managers, and clients. You will be expected to take ownership of features from concept to production and help elevate engineering standards across the team.


What You’ll Do

Technical Leadership & Delivery

  • Lead the technical execution of mobile projects from planning to release.

  • Provide architectural direction using Domain-Driven Design (DDD) and Clean Architecture.

  • Participate in code reviews and define best practices across the team.

  • Ensure projects are delivered on time and within scope.

Development & Architecture

  • Design, develop, test, and deploy cross-platform mobile apps using Flutter & Dart.

  • Implement native solutions when required to ensure performance and feature parity (iOS & Android).

  • Integrate mobile apps with RESTful and GraphQL APIs.

  • Build scalable, maintainable architectures aligned with company standards.

Quality, Testing & Reliability

  • Own the QA process for developed features (no separate QA team).

  • Apply Test-Driven Development (TDD) and write robust unit tests.

  • Implement and manage Firebase Crashlytics, troubleshooting production issues independently.

DevOps & Automation

  • Manage deployments across Development, Staging, and Production environments.

  • Publish releases to the App Store and Google Play.

  • Support CI/CD pipelines and propose automation to improve development workflows.

  • Implement secure configuration using environment variables for Dart and native layers.

Collaboration & Growth

  • Work closely with project managers, product managers, and clients.

  • Create and maintain technical documentation.

  • Mentor junior developers and contribute to a strong engineering culture.

  • Stay current with emerging tools, frameworks, and best practices.


What We’re Looking For

Required Qualifications

Experience

  • 3–4+ years as a Software Engineer or Mobile Developer.

  • 3+ years of hands-on experience with Flutter in production environments.

  • Experience working with international teams or clients (U.S. or Canada preferred).

Education

  • Bachelor’s degree in Computer Science, Software Engineering, or related field (or equivalent experience).

Language

  • Advanced English proficiency (spoken and written).


Technical Skills

Must Have

  • Architecture: Proven experience implementing DDD & Clean Architecture.

  • Flutter Ecosystem:

    • Widgets, animations, deep linking

    • State management using BLoC

  • Firebase:

    • Analytics

    • Crashlytics

    • Push notifications (including badge counts)

  • APIs: RESTful & GraphQL integrations

  • Version Control: Git, CI/CD pipelines, best practices

  • Fundamentals: Data structures, algorithms, and clean coding principles


Leadership & Project Skills

  • Ability to lead small development teams (2+ engineers).

  • Strong capability to estimate scope and timelines from high-level requirements.

  • Deep understanding of the full software development lifecycle, from discovery to production.


Soft Skills

  • Strong problem-solving mindset and proactive attitude.

  • Clear and confident communication with both technical and non-technical stakeholders.

  • Highly organized, detail-oriented, and deadline-driven.

  • Comfortable working in agile, fast-paced environments.


Nice to Have (Bonus Skills)

  • Experience with Angular 17+.

  • Strong knowledge of RxJS and reactive programming.
    (Note: These technologies follow the same Clean Architecture patterns used in our mobile projects.)


Why Join Geekbears?

  • Work on real-world, high-impact mobile products.

  • Collaborate with a senior, international team.

  • Influence architecture and engineering standards.

  • Grow into stronger technical leadership roles.

  • Flexible, remote-friendly environment.

Overview We are looking for a  Mobile Application Developer (Flutter) to join our growing development team. This role is ideal for a hands-on engineer with 3–4+ years of experience who enjoys build...

8 months ago
Overview The UX/UI Designer has 3+ years of experience as a practitioner of user-centric product design. They work with a team of UXUI Designers creating digital products such as web sites, mobile sites, native apps, experiential UX/UI, and voice apps.   Responsibilities
  • - Leading regular creative sessions in an environment of learning amongst the team members to guide them through their quest of better user experience and creative user interfaces.
  • - Create user-centered designs by considering market analysis, data, customer feedback, user research and technical constraints/opportunities.
  • - Quickly and thoroughly create user flows, wireframes, design mockups, and prototypes to effectively conceptualize new product initiatives.
  • - Stay up to date with competitor products, their features, and industry trends in order to incorporate them into the design process.
  • - Conduct user interviews and UX research by helping recruit participants, run research, and report on all aspects of customer feedback.
  • - Perform UX audits and tests to iterate over existing designs and optimize the customer/user experience on a recurring basis.
  • - Working closely with developers to see your design was thorough in deployment/development.
  • - Communicate complex, interactive design concepts clearly and persuasively across different audiences and varying levels of the organization.
  • - Follow up for the performance of the executed designs on the basis of conversion rate and user heat maps.
Qualifications:
  • - 3+ years of experience working in UX, UI, or related fields, with proven experience designing SaaS and internal tools (mandatory)
  • - Excellent verbal and written communication skills
  • - High proficiency in Figma as a primary design tool
  • - Strong experience with interactive prototyping tools
  • - Demonstrated excellence in design craft and attention to detail
  • - Enthusiasm for working in a fast-paced, dynamic startup environment
  • - Solid understanding of digital business and product-driven environments
  • - Experience working with and contributing to scalable design systems
  • - Ability to effectively collaborate and communicate with developers to translate design requirements into implementation
Nice to have:
  • - Experience using Framer for marketing landing pages
  • - Familiarity with user testing and research platforms such as Maze
  • - Experience working with AI-powered tools, including experimentation with AI-assisted or “vibe coding” workflows

Why Join Geekbears?

  • Work on real-world, high-impact mobile products.

  • Collaborate with a senior, international team.

  • Influence architecture and engineering standards.

  • Grow into stronger technical leadership roles.

  • Flexible, remote-friendly environment.

Overview The UX/UI Designer has 3+ years of experience as a practitioner of user-centric product design. They work with a team of UXUI Designers creating digital products such as web sites, mobile sit...

9 months ago

About the Role

Elsner Law Firm is seeking a proactive, creative, and highly organized Marketing Manager to own and execute day-to-day marketing initiatives across digital, local, and community channels. This role is ideal for someone who thrives in a hands-on environment, thinks outside the box, and is comfortable managing marketing independently while collaborating closely with firm leadership.

You will work directly with Justin to strengthen brand presence, generate leads, nurture referral relationships, and ensure consistent follow-up and execution across all marketing efforts.


Key Responsibilities

Reputation & Local Marketing

  • Follow up with clients to generate and manage Google Reviews

  • Create and optimize Google Business Profile content regularly

  • Monitor and optimize Local Services Ads (LSA) performance

  • Track and report on the effectiveness of all local marketing efforts

Content & Communications

  • Draft quarterly newsletters for:

    • Current and past clients

    • Body shops and chiropractors

  • Build and maintain targeted mailing lists (300–500+ contacts)

  • Update and enhance client-facing materials (welcome letters, welcome boxes, in-person materials)

Social Media & Brand Presence

  • Create and manage content for:

    • LinkedIn

    • Facebook

    • Instagram

    • TikTok (optional but preferred)

  • Provide content ideas and scripts for videos Justin records in-office

  • Edit videos, write captions, add tags, and publish content

  • Engage with other local businesses on social media:

    • Commenting

    • Congratulating wins

    • Running referral or “Give a Gift, Get a Gift” initiatives

SEO & Vendor Management

  • Review and oversee the performance of the SEO vendor

  • Ensure deliverables, timelines, and KPIs are being met

  • Provide feedback and recommendations for improvement

Partnerships, Sponsorships & Community Outreach

  • Identify and secure sponsorship opportunities that increase brand exposure and backlinks

  • Research and recommend local events for Justin to attend

  • Coordinate lunches and relationship-building meetings with chiropractors

  • Explore partnerships with:

    • Body shops

    • Tow yards (including banner placements in lots)

Advertising & Growth Initiatives

  • Research cost-effective advertising options:

    • Print & digital billboards

    • Radio

    • Podcasts

  • Coordinate podcast guest appearances and speaking opportunities for Justin

  • Explore and execute marketing strategies targeting the Spanish-speaking community

Campaigns, Funnels & Automation

  • Support updates to Justin’s “7 Mistakes” book:

    • New cover design

    • Content refresh

    • Landing page creation

    • Email follow-up sequences (Mailchimp or similar)

  • Build a lead follow-up system using:

    • Case management system and/or

    • Email marketing tools (Mailchimp or similar CRM alternatives)


Skills & Experience

Required

  • Proven experience as a Marketing Manager, preferably in:

    • Personal Injury law firms

    • Legal services

    • Professional services

  • Strong writing and editing skills

  • Experience creating and managing email newsletters

  • Strong understanding of social media platforms and best practices

  • Ability to work independently, prioritize tasks, and follow through

  • Experience creating or editing landing pages and websites

  • Familiarity with Canva for design and content creation

  • Experience with video editing (short-form content)

Nice to Have

  • Experience with SEO oversight and vendor management

  • Familiarity with Mailchimp or similar email marketing tools

  • Experience with local, community-based marketing

  • Spanish-language marketing experience or interest

  • Experience building marketing systems where no formal CRM exists


What We’re Looking For

  • Highly organized and execution-focused

  • Creative thinker who brings ideas, not just tasks

  • Strong follow-up skills and attention to detail

  • Comfortable working in a lean environment

  • Willing to go above and beyond to get results

  • Strong communicator who can translate ideas into action

About the Role Elsner Law Firm is seeking a proactive, creative, and highly organized Marketing Manager to own and execute day-to-day marketing initiatives across digital, local, and community channel...

About the Role

Lagersoft is expanding its iGaming operations and is opening a new strategic position: Smartico Platform Manager.
This person will be the in-house expert on Smartico, the leading CRM automation and gamification platform for online casinos.

You will work closely with our team in Brazil (Smartico experts), Product, Tech, Acquisition, and Retention to design, configure, and optimize gamified experiences that increase user engagement, loyalty, and conversion.

This is a high-impact role for someone who understands both technical implementation and iGaming user behavior, and who can be the bridge between Spanish-speaking stakeholders and the current Smartico engineering team.


Responsibilities

Smartico Platform Ownership

  • Configure, maintain, and optimize the Smartico CRM & Gamification environment.

  • Create and manage promotions, tournaments, missions, challenges, jackpots, rewards, and loyalty programs.

  • Set up automation flows, triggers, segmentation, and behavioral journeys.

Gamification & Player Engagement

  • Design experiences that improve retention, repeat play, and lifetime value.

  • Implement rules for betting activity, leveling systems, badges, and other game mechanics.

  • Monitor campaign performance and propose improvements.

Technical Implementation

  • Work with engineering to ensure Smartico integrations are functioning correctly.

  • Troubleshoot issues related to configurations, APIs, flows, or data sync.

  • Collaborate with the Brazil expert team to adopt best practices and replicate advanced setups.

Cross-functional Collaboration

  • Serve as the technical bridge between Product, Acquisition, and Retention.

  • Translate business requirements into Smartico configurations.

  • Support the Product Owner (Juanita) in planning and prioritizing Smartico initiatives.

Monitoring & Optimization

  • Track KPIs for acquisition, engagement, churn prevention, and reactivation.

  • Test and QA campaigns before deployment.

  • Document processes, configurations, and learnings.


Requirements

Must-Have

  • Hands-on experience with Smartico (CRM, Marketing Automation, Gamification).

  • Experience in iGaming / online casino / sports betting ecosystems.

  • Strong technical understanding of automation flows, rules, triggers, segmentation, APIs.

  • Ability to configure tournaments, missions, promotions, and gamification mechanics.

  • Advanced Spanish (native or near-native).

  • Good English for communication with international team.

  • Excellent analytical and problem-solving skills.

Nice to Have

  • Experience in roles like CRM Engineer, Gamification Specialist, Casino CRM Manager, or similar.

  • Background in retention, acquisition, or player lifecycle management.

  • Understanding of player psychology and engagement dynamics.

  • Technical background (engineering, systems, or related).


Soft Skills

  • Strong communication – able to translate business requirements into technical actions.

  • Detail-oriented and organized.

  • Ownership mentality – you manage the Smartico environment end-to-end.

  • Proactive and collaborative – works well across multiple teams.

  • Ability to work with remote teams in Brazil and Mexico.


What We Offer

  • Opportunity to build a new function in one of the fastest-growing areas of the business.
  • Work directly with top experts in Smartico and iGaming.
  • Career growth in Product, CRM Engineering, or Retention Technology.

About the Role Lagersoft is expanding its iGaming operations and is opening a new strategic position: Smartico Platform Manager.This person will be the in-house expert on Smartico, the leading CRM aut...

We are a fast-growing service company specializing in window repairs, sliding door repairs, and garage services across Florida. We are seeking a Bilingual (Spanish/English) Customer Support Specialist who is fast, smart, organized, and process-driven to manage a high volume of inbound calls and help convert leads into scheduled jobs.

This is a remote, full-time role following Florida business hours.


What You Will Do

High-Volume Call Handling (30–150 calls/day)

  • Answer inbound calls from customers who found us online.

  • Keep calls short, clear, and professional to maximize efficiency.

  • Follow a proven call flow used in the industry (we provide full training).

Appointment Scheduling

  • Book and coordinate jobs with technicians.

  • Schedule appointments 3 hours in advance, keeping the calendar synchronized.

  • Handle fast-changing schedules, multitasking, and daily workflow updates.

CRM & Data Management

  • Update customer profiles, job notes, and appointment information in the CRM.

  • Maintain accurate and organized data at all times.

  • Track follow-ups and job status across the pipeline.

Sales & Follow-Up

  • Convert inbound leads into booked repair jobs.

  • Follow up with previous customers to close jobs that local competitors could not.

  • Earn commissions for each closed job (average closers book 3–5 jobs/week).

  • Handle common customer scenarios; 90% of conversations follow the same patterns.

Customer Service Excellence

  • Speak confidently and professionally with Florida customers.

  • Resolve common questions, objections, or concerns using our scripts and training.

  • Deliver a great customer experience while staying efficient.


Requirements

  • Spanish & English fluency (must be able to handle calls in both languages).

  • Experience in appointment setting, call centers, sales, or customer service.

  • Ability to handle high call volume while staying organized.

  • Strong multitasking skills and ability to follow established workflows.

  • Comfortable working with CRMs, calendars, and digital tools.

  • Fast learner — you do not need industry experience; we train you.

  • Process-oriented with excellent attention to detail.

  • Reliable internet and remote-work setup

We are a fast-growing service company specializing in window repairs, sliding door repairs, and garage services across Florida. We are seeking a Bilingual (Spanish/English) Customer Support Specialist...

About the Role

We’re looking for  Regional Operations  Managers (for Mexico, Brazil, and Peru) to lead day-to-day operations and coordinate regional teams.


This position plays a strategic role in ensuring efficient execution across multiple areas — from regulatory compliance and financial operations to IT and product coordination.

Reporting directly to the VP of Administration and dotted-line to the CEO, this role requires a mix of operational leadership, analytical mindset, and business agility.

Responsibilities

  • Lead and coordinate regional operational teams (2–4 people per country).

  • Supervise administrative, legal, and financial processes.

  • Ensure local compliance with regulatory frameworks in Mexico, Brazil, and Peru.

  • Collaborate with IT, Product Owners, and Project Managers to align on priorities.

  • Monitor key operational KPIs and implement corrective actions.

  • Propose process improvements and streamline communication between departments.

  • Drive data-based decision-making and operational optimization.

Qualifications

  • Bachelor’s degree in Engineering, Operations Management, or a related field.

  • 5+ years of experience in operations, project management, or business coordination.

  • Strong leadership and team management skills.

  • Ability to communicate effectively with IT and product teams.

  • Experience with data analysis tools (SQL, Power BI, Tableau) is a plus.

  • Understanding of regulatory environments across Mexico, Brazil, and Peru.

Soft Skills

  • Strategic thinker with a 360° business vision.

  • Highly proactive, organized, and self-directed.

  • Strong leadership and communication abilities.

  • Analytical mindset and data-driven decision-making.

  • Comfortable in a fast-moving, cross-functional environment.

About the Role We’re looking for  Regional Operations  Managers (for Mexico, Brazil, and Peru) to lead day-to-day operations and coordinate regional teams. This position plays a strategic role in ...

About the Role

Lagersoft is seeking a Business Operations Specialist to join our operations team and play a key role in analyzing business data, identifying process improvements, and implementing data-driven strategies.
This role will focus on optimizing workflows across our Casino, Onboarding, Sports, and Betting modules, ensuring continuous improvement and operational efficiency.

You’ll collaborate closely with IT, Product, and Operations to translate data into actionable insights that drive smarter decisions and better business performance.

Responsibilities

  • Analyze operational data and business workflows to identify improvement opportunities.

  • Design and implement process optimization initiatives.

  • Generate reports and dashboards using SQL, Power BI, or Tableau.

  • Work cross-functionally with IT, Product Owners, and Operations.

  • Support data integrity and continuous process monitoring.

  • Document business processes and recommend automation opportunities.

  • Support decision-making with detailed and insightful data analysis.

Qualifications

  • Bachelor’s degree in Engineering, Business Analytics, or a related field.

  • 3+ years of experience in data analysis, operations, or business process improvement.

  • Strong knowledge of SQL, Power BI, Tableau, and Excel.

  • Experience working with large data sets and reporting systems.

  • Excellent analytical and problem-solving skills.

  • Comfortable working in a fast-paced, dynamic environment.

Soft Skills

  • Analytical thinker with curiosity and initiative.

  • Adaptable and resilient, thrives under change.

  • Continuous improvement mindset.

  • Strong communicator with attention to detail.

About the Role Lagersoft is seeking a Business Operations Specialist to join our operations team and play a key role in analyzing business data, identifying process improvements, and implementing dat...

11 months ago

About Lagersoft

Lagersoft is a technology company focused on developing scalable, data-driven, and high-performance digital solutions. Our engineering team works with cutting-edge tools and cloud technologies to deliver efficient, secure, and intelligent systems for modern business needs.

We are looking for a Data Engineer to design, build, and maintain data systems that enable insight, scalability, and automation across our operations.


Role Objective

The Data Engineer will be responsible for building and maintaining robust data systems aligned with business needs. This includes designing, optimizing, and automating data pipelines (ETL processes) and managing cloud-based infrastructure for data engineering workflows.


Key Responsibilities

  • Analyze, design, and build data interfaces and pipelines (ETLs).

  • Develop, orchestrate, and optimize ETL processes for data ingestion, transformation, and storage.

  • Build and automate infrastructure for data processes in the cloud (AWS, Azure, or similar).

  • Detect and monitor system or ETL failures and ensure timely resolution.

  • Design and create optimized tables and views for business reporting and analytics.

  • Implement and maintain best practices for data architecture, processing, and governance.

  • Collaborate with software engineers, analysts, and business teams to ensure data accuracy and reliability.


Requirements

  • Bachelor’s degree in Software Engineering, Computer Science, Systems Engineering, or a related field.

  • 5+ years of experience in data engineering or similar roles.

  • Strong programming skills with Python, Go, Perl, or Bash.

  • Experience with data systems such as Apache Spark, Apache Kafka, Apache Airflow, AWS Redshift, AWS Glue, AWS Athena, or Delta Lake.

  • Knowledge of Infrastructure as Code tools (Terraform, CloudFormation, Kubernetes).

  • Proficiency with Linux terminals and shell scripting.

  • Solid understanding of statistics and data processing libraries (Pandas, NumPy).

  • Basic experience with cloud service platforms (AWS, Azure, etc.).

  • Intermediate to advanced English level (technical communication).

  • Passion for data engineering trends and emerging technologies.


Core Competencies

  • Effective Communication: Clear and concise communication across technical and business teams.

  • Teamwork: Collaborative approach to achieve shared data objectives.

  • Adaptability & Resilience: Ability to stay focused under pressure and adapt to new technologies.

  • Problem-Solving: Analytical mindset to identify, troubleshoot, and resolve complex data challenges.

  • Leadership: Proactive ownership and initiative in driving improvements.

  • Innovation: Continuous exploration of new methods to enhance data processes and automation.


Why Join Lagersoft

  • Opportunity to work with advanced data technologies and cloud infrastructure.

  • Collaborative and innovative engineering culture.

  • Flexible remote environment focused on learning and growth.

  • Be part of a company shaping modern software and data engineering solutions.

About Lagersoft Lagersoft is a technology company focused on developing scalable, data-driven, and high-performance digital solutions. Our engineering team works with cutting-edge tools and cloud tech...

About Lagersoft

Lagersoft is a technology company dedicated to building innovative, scalable, and high-performing digital solutions. Our mission is to create intuitive and powerful software experiences that drive business growth.

We are looking for a Senior Frontend Software Engineer who will play a key role in shaping the user interface and overall experience of our applications. This position is ideal for someone passionate about design systems, clean code, and delivering seamless, interactive web experiences.


Role Objective

The Senior Frontend Engineer will contribute to the development of cutting-edge software solutions using modern frontend technologies. This role focuses on creating engaging, efficient, and visually appealing user interfaces that ensure a superior user experience.


Key Responsibilities

  • Develop, maintain, and optimize responsive user interfaces.

  • Write clean, maintainable, and scalable code following best practices.

  • Collaborate with backend developers and designers to translate business requirements into functional, visually appealing features.

  • Research and troubleshoot software issues and performance bottlenecks.

  • Conduct regular code reviews and participate in technical discussions.

  • Refactor and improve existing code for maintainability and performance.

  • Manage content structure using markup languages (HTML, CSS).

  • Implement UI/UX designs with attention to detail, interactivity, and accessibility.

  • Maintain and enhance the User Interface (UI) for continuous improvement.

  • Add interactivity and custom scripts to ensure a dynamic user experience.


Requirements

  • Bachelor’s degree in Software Engineering, Computer Science, Digital Animation, or a related field.

  • 5+ years of experience in frontend software development.

  • Proficiency in HTML, CSS, JavaScript, TypeScript, and Angular (other frameworks such as React or Vue are a plus).

  • Strong understanding of frontend architecture, design patterns, and best coding practices.

  • Knowledge of version control systems (Git) and agile methodologies.

  • Intermediate English level (able to communicate technical concepts).

  • Excellent analytical and problem-solving skills.


Core Competencies

  • Effective Communication: Clear and concise communication across teams.

  • Teamwork: Collaborative mindset focused on shared success.

  • Adaptability & Resilience: Comfortable working in fast-changing environments.

  • Problem Solving: Logical and creative approach to overcoming challenges.

  • Leadership: Ability to guide and mentor junior developers when needed.

  • Innovation: Passion for implementing new ideas and improving existing processes.


Why Join Lagersoft

  • Be part of a growing, innovation-driven technology company.

  • Collaborate with top engineers on impactful, real-world projects.

  • Flexible work environment with opportunities for learning and career advancement.

  • Work with the latest tools, frameworks, and modern frontend technologies.

About Lagersoft Lagersoft is a technology company dedicated to building innovative, scalable, and high-performing digital solutions. Our mission is to create intuitive and powerful software experience...

About Lagersoft

Lagersoft is a technology company focused on building scalable, innovative digital solutions that empower businesses to grow through intelligent software. Our engineering team designs and develops reliable backend systems that support high-performance web and cloud-based applications.

We’re looking for a Senior Backend Software Engineer to join our growing team and help shape the architecture, design, and scalability of our products.


Role Objective

The Senior Backend Engineer will be responsible for designing, developing, and maintaining server-side logic, databases, and APIs that power the company’s applications. This role requires strong programming skills, experience in API architecture, and a solid understanding of database management and backend best practices.


Key Responsibilities

  • Design, build, and maintain efficient, reusable, and scalable backend services.

  • Develop, integrate, and maintain RESTful APIs.

  • Manage and optimize both relational (SQL) and non-relational (NoSQL) databases.

  • Ensure system performance, security, and scalability across applications.

  • Participate in code reviews and contribute to continuous improvement.

  • Write automated tests to ensure product quality and reliability.

  • Implement security best practices in backend development.

  • Collaborate closely with Frontend, Product, and QA teams to define requirements.

  • Manage version control using Git and maintain proper documentation of backend systems.


Requirements

  • Bachelor’s degree in Software Engineering, Computer Science, or a related field.

  • 5+ years of experience in backend software development.

  • Proficiency in one or more backend languages such as Python, Go, C#, or Node.js.

  • Strong knowledge of REST APIs, web architecture, and cloud service platforms (AWS, Azure, or similar).

  • Advanced experience with SQL and NoSQL databases.

  • Intermediate level of English (reading and technical communication).

  • Excellent teamwork, communication, and problem-solving skills.


Core Competencies

  • Effective Communication: Ability to listen, collaborate, and communicate ideas clearly.

  • Teamwork: Strong collaboration skills to achieve shared goals.

  • Adaptability & Resilience: Ability to thrive under pressure and adapt to change.

  • Problem-Solving: Analytical mindset to identify and resolve challenges efficiently.

  • Leadership: Capable of influencing and guiding peers toward common objectives.

  • Innovation: Creative approach to improving products, processes, and technologies.


Why Join Lagersoft

  • Opportunity to build innovative software in a fast-growing tech environment.

  • Collaborative and flexible work culture.

  • Exposure to cloud-based technologies and modern development stacks.

  • Continuous learning and professional growth opportunities.

About Lagersoft Lagersoft is a technology company focused on building scalable, innovative digital solutions that empower businesses to grow through intelligent software. Our engineering team designs ...

About Mangos Good

Mangos Good is a fast-growing fruit and vegetable trading company with over 10 years of experience in avocado production and expanding operations across North America. We’re now focused on scaling our exports of mango, lemon, and grapefruit to new markets, building strong international alliances, and positioning our brand as a trusted supplier of premium-quality produce.

Our culture is fast-paced, entrepreneurial, and collaborative. We’re building our core team from the ground up — and we’re looking for passionate people ready to take ownership, grow with us, and make an impact.


The Role

We’re looking for a Business Developer for the USA & Canada to lead our international growth strategy, open new markets, and secure key distribution partnerships. This person will be the bridge between our operations in Mexico and our clients abroad — building relationships, identifying opportunities, and turning connections into long-term contracts.


Key Responsibilities

  • Develop and execute a commercial expansion strategy across the U.S. and Canadian markets.

  • Identify and engage potential buyers, importers, distributors, and retail partners.

  • Attend industry conferences and networking events to promote Mangos Good.

  • Negotiate pricing, contracts, and supply terms with customers and partners.

  • Collaborate closely with operations to ensure fulfillment and quality control.

  • Conduct competitor analysis and provide market insights to guide pricing and strategy.

  • Manage leads and sales pipeline through CRM (Odoo).

  • Prepare weekly and monthly performance reports for leadership.


Requirements

  • 3–5 years of experience in business development, sales, or export management (food, agriculture, or FMCG preferred).

  • Strong network or knowledge of produce distribution in the U.S. or Canada.

  • Results-driven with proven ability to meet or exceed sales goals.

  • Strategic thinker with hands-on execution skills — comfortable with both planning and doing.

  • Familiarity with CRM systems (Odoo preferred) and international trade logistics.


Personality Fit

  • Fast learner, self-starter, and adaptable to a growing company environment.

  • High sense of ownership and accountability.

  • Strong communicator with cross-cultural awareness.

  • Able to balance urgency with long-term relationship building.

About Mangos Good Mangos Good is a fast-growing fruit and vegetable trading company with over 10 years of experience in avocado production and expanding operations across North America. We’re now fo...

11 months ago

About Mangos Good

Mangos Good is a fast-growing Mexican company specializing in the commercialization of fruits and vegetables — including avocados, mangoes, lemons, and grapefruit — for the national and export markets (U.S. and Canada). After 10 years in production, we’ve launched a new trading operation and are building a small, agile team to support our growth.

About the Role

We’re looking for a Project Manager to work directly with the CEO and bring structure, follow-up, and visibility to every area of the business — from sales to operations to finance. You’ll act as the “glue” of the company, helping turn ideas into action, tracking progress across teams, and ensuring nothing falls through the cracks. This role is ideal for someone with strong business acumen who loves creating clarity in fast-moving environments.

Key Responsibilities

  • Collaborate with the CEO to define priorities, timelines, and measurable goals.
  • Follow up on team deliverables and ensure accountability.
  • Track metrics: accounts receivable, profitability, operational efficiency.
  • Build reports and dashboards to monitor business performance.
  • Document and standardize core processes (recruiting, onboarding, sales).
  • Support strategy execution (new product lines, export projects, partnerships).
  • Act as a bridge between departments (sales, accounting, field operations).

Requirements

  • Bachelor’s degree in Business, Industrial Engineering, or related field.
  • 2–4 years of experience in operations, project management, or business strategy.
  • Strong organizational and analytical skills.
  • Proficient with project management tools (e.g., Asana, Notion, Odoo).
  • Great communication and follow-up skills.
  • High sense of ownership and accountability.

Why Join Us

  • Direct exposure to the CEO and full business operations.
  • Opportunity to implement structure and processes in a growing company.
  • A role that combines strategy, execution, and leadership.

About Mangos Good Mangos Good is a fast-growing Mexican company specializing in the commercialization of fruits and vegetables — including avocados, mangoes, lemons, and grapefruit — for the nati...